FAQ

Frequently Asked Questions

This Faq section covers common dental procedures. However, if  you are unable to find what you are looking for in this faq, please contact us.

This is an important question—should you only receive the treatments that health funds are willing to pay for?

Dentists who are preferred providers are contracted to the health fund and bound by their restricted regulations. At East Side Dental, your need dictates treatment —not health fund rules. This means you get the treatment and quality of care that you deserve—not just what the health funds are willing to pay for.

The whole team works with you, at your pace, to make you feel ‘in control’ of your dental treatments. We find that in working to your comfort level, our treatments are more relaxed and gentle and we can even take short breaks if required. Because of this, our clients often remark that the most gentle experience they’ve ever had in the dentist’s chair, has been with East Side Dental.

An oral health exam at East Side Dental involves:

  • Complete examination of all teeth for decay or any other pathology
  • Digital X-rays
  • Oral / mouth cancer check
  • Assessment of gum disease
  • A check for wear and grinding of teeth and any cracked or fractured teeth
  • Oral hygiene instructions
  • Complete treatment planning

By having regular checkups the dentist can help you maintain good oral hygiene, thus preventing dental caries and gum diseases. Early intervention can help save decayed teeth which if left untreated may need root canal therapy or even result in loss of tooth. It is also cost effective to fill small decays at early stages. Thereby, you avoid spending thousands on root canal treatment and crowns or implants later.

This is an important faq. At the beginning of 2014, the Australian Government delivered letters to eligible children and their families that may be eligible for CDBS benefits.

Eligibility of any given child is determined each calendar year; however the funded benefits will be available for two calendar years. Based on government documents, a child is eligible to receive these benefits if they are aged between 2-17 years of age at least 1 day of the calendar year, meet all requirements and are eligible for Medicare, and are part of a family receiving Family Tax benefits Part A or one of the below listed government payments;

  • Parenting Payment
  • ABSTUDY
  • Disability Support Pension
  • Special Benefit
  • Youth Allowance
  • Double Orphan Pension
  • Veteran’s Children Education Scheme, if the child is 16 or over
  • Carer Payment
  • Military Rehabilitation and Compensation Act Education and Training Scheme,
    if the child is 16 or over
  • To ensure that all eligible children can use their CDBS entitled benefits, make sure that your details are up to date with Medicare and Centrelink.

Medicare can be contacted by calling 132 011
Centrelink can be contacted on 136 150, for Family Tax Benefits Part A matters.

Root canal treatment help save the teeth which otherwise needs removal. This treatment involves repairing and saving a badly damaged or infected tooth instead of removing it. The endodontist or dentist removes the damaged area of the tooth, cleans and disinfects it. Finally, the dentist fills the canal and seals it.

Endodontic or Root Canal Treatment is a safe procedure. There is no real substitute for your own tooth. It is far more efficient in chewing and biting than an artificial tooth. Endodontic treatment saves your tooth. The only alternative method of removing the infection is to extract your tooth.

Pay Later Options

Sign-up to Afterpay, book an appointment at Eastside Dental and scan your Afterpay barcode at reception – that’s it.

zipMoney is a reusable account that lets you buy now and pay later. Contact us to know more.

Payment Options / Plans

Payment plans are essentially loans, which can support you in managing the high cost of dental treatment. Rather than paying for your dental work in an upfront lumpsum, a payment plan allows you to pay in instalments over a period of time. We have onboard, payment plan service providers who will make your payment plan’s instalments even more affordable.

There are several payment options available at our surgery including Cash, Cheque, EFTPOS, Credit Card, HICAPS, AMEX and Direct Deposit.